Help Center

To use the service it is necessary to log in with you valid institution credentials to AcademicCloud.

Content can be shared with specific users or anonymous access can be granted. Invite users to folders

• To start sharing a folder or file with another user click on the “Share” icon (it can also be found by opening the '…'-menu, clicking 'Details' and selecting the 'Sharing'-tab to the right of the screen).
• You see a list of users that have access to this file or folder. To share it with a new user enter his or her email address. Note that by default the new user gets Read/Write access to the shared item and receives an invitation email.

Share contents through links

• To start sharing a folder or file with another user click on the “Share” icon (It can also be found by opening the '…'-menu, clicking 'Details' and selecting the 'Sharing'-tab in the right of the screen).
• Click the 'Share link'-checkbox to generate a link. You can set a password by using the 'Password protect'-checkbox.
• The link can be sent via Email by the owncloud server with the 'Email link to person'-field.
• An experation date for the link can be set.

Note that disabled or expired links are not deleted, only access to the shared content via link is removed.

  To get an overview of your shared links and to remove them visit “Shared with others” in the menu on the left. To see what others have shared with you click 'Shared with you'.

You can read the official manual for the ownCloud service online or download is as PDF.

Q: Individual files are not downloaded to my Windows PC, but I can see them in the cloud. What could be the reason?

Check if the file name in the cloud ends with a space or contains any of the following characters:

• < less than, angle bracket on
• > more than, angle bracket closed
• : Colon
• “ double quotation marks
• / slash
• \ backslash
• | pipe
• ? Question mark
• * Asterisk, asterisk

Windows cannot create file and directory names with a space at the end and one (or more) of these characters, so the ownCloud client cannot sync them. Also Unicode characters may cause this problem. This problem can occur when working with Mac OS or Linux operating system users, as these devices can create such files.

To fix the problem, rename the file(s) in the GWDG ownCloud web page, the client will download them at the next sync.